I am so angry I could spit and have had to stop to blog this while taking a break from WoW! :(((
SO ANGRY!!! GRRRRRRR!!!!!!!!
P.S. Anaryl is my DPS only Death Knight.
ETA: I ticketed a GM at the suggestion of a few members of my guild. You can see the ticket here - click to see large to read it:
ETA2: My post on our guild's forum and some replies there.