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Yay (NOT!) for WoW patch day! :(

Patch day for World of Warcraft. Good? NO!

My post to the forums (as Jadieh):

System:]

I am running the mac client on OSX 10.5 and using an iPhone Authenticator.

Symptoms:

I typed in my password (account name saved already) and hit enter. Then the authenticator number entry window appeared and I typed that in and hit enter. I got taken to the list of servers that I have toons on. I selected Dragonblight and hit enter. I saw the Dragonblight character screen, no characters in the list and a message saying "You have been disconnected from the Server. (OK)"

When I clicked the OK button I was taken back to the login screen. Now there were three entry boxes as advertised in the patch notes and my username/email was saved and filled in. I typed my password and authenticator key and hit enter. This time it went straight to the Dragonblight screen with no characters listed and the same error message displayed.

After seven or eight attempts at this (all of which gave the same results as the second instance above) I have given up, for now. It is now 14:22 UK time.

Question:

When will I be able to play WoW on Dragonblight? Please email or replay asap.

I am guessing that something did not go according to plan with the patch - or maybe that the patch was not fully tested with authenticators. If there is any more information I can give you to help with diagnosing and fixing this problem, please do let me know. As you may be able to tell, I used to be a programmer and QA.

P.S. I have already removed all of my addons so please don't suggest that I do that! ;-p


Their reply:

As noted by Snow, there seems to be some issues with PPC based Mac's, the issue is currently under investigation.

Some of the suggestions in the following thread may help in the meantime.

http://forums.worldofwarcraft.com/thread.html?topicId=23767614238&sid=1


My reply (as Lyrana):

I did not even consider that it might be a Mac or WiFi issue. My mac is a PPC (DualG5) and I play on broadband over WiFi. There is no way to hard wire to the Airport - it is on the stairs!

P.S. The steps suggested in the article linked do not help one bit. Still exactly the same behaviour. I hope we get the number of days play time refunded to us that it takes to fix this problem - some mac users will be letting their guilds down on saved raids as well! :(


I guess I am taking a break from WoW then! :(

ETA: No more blue (Blizzard Official) response on my thread but there was a reply from someone quoting a blue response on the US forums. Here is my reply:

To re-quote your blue quote:

[quote]The fix for both the PPC issue and the Macbook Pro (8600M graphics)+10.4.11 should be released in a matter of days, not weeks. The fixes are still being tested internally and have to go through that process before we can release them so it's hard to give an exact date. Our target is in the next few days though (as soon as we can). [/quote]

I know my DualG5 is not the newest and shiniest but this is ridiculous! They should have tested the patch with all platforms that they support - and if they were to stop supporting PPC macs they would have a LOT of angry people out here that have paid for account time and cannot play because they cannot afford an intel mac.

Anyway - just replying again to the thread that I started (as Jadieh) to say that I will be checking every now and then (and going through Dungeon Finder random HCs withdrawal) but not holding my breath…

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Comments

( 1 comment — Leave a comment )
walterwz
Mar. 24th, 2010 04:38 pm (UTC)
YIKES!
Conclusion: MACs are far from perfect. The really bad news is that based on how thoroughly programmers are screwed in the MAC universe these development issues will never be addressed in a satisfactory manner.
( 1 comment — Leave a comment )

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